Updated July 30, 2026
Welcome, and thank you for visiting virtual-loyalty.com (the “Site”) and our Terms of Use (the “Terms”). We’re excited to help you stay organized, visible, and on track in your business journey.
Please take the time to read these Terms carefully. By visiting or using our Site, or using our services or any features made available as part of the Site (the “Services”), you are agreeing to these Terms, resulting in a legal agreement (the “Agreement”) between you and Virtual Loyalty (“Virtual Loyalty,” “we,” or “us”).
The Site; the Services offered through the Site; and the text, audio, video, graphics, resources, and other content featured on the Site (the “Content”) are together considered “Offerings” for purposes of these Terms.
Your use of, interaction with, and participation in certain Offerings may be subject to additional terms (“Supplemental Terms”). Any such Supplemental Terms will either be listed in these Terms or presented to you when you use the applicable Offerings. Client service engagements are governed by the terms of the applicable service agreement between you and Virtual Loyalty, which constitute Supplemental Terms.
These Terms and any Supplemental Terms define the conditions under which you are allowed to use our Offerings, in addition to our Privacy Policy, which describes how we treat data we collect and process about you. If you don’t agree to these Terms, you must discontinue any and all use of our Offerings.
The Site and Offerings are intended for use by individuals in the contiguous United States of America, Alaska, Hawaii, Puerto Rico, and other U.S. territories (the “Serviced States”). At this time, we do not service individuals or entities outside of the Serviced States. As such, by using the Site you confirm that you:
By using the Site, you warrant that you meet all the criteria listed above and that you will not use the Site or any Offerings in a way that violates applicable laws or regulations.
Without prejudice to any more specific provisions in these Terms, all intellectual property rights associated with the Site — including copyrights, trademark rights, patent rights, and design rights — are exclusively owned by us or our licensors. These rights are protected by applicable laws and international treaties concerning intellectual property.
All trademarks — whether nominal or figurative — and any other marks, trade names, service marks, word marks, illustrations, images, or logos associated with the Site are and remain the exclusive property of us or our licensors, and are likewise protected by applicable laws and international treaties related to intellectual property.
Through the Site, you may access external resources provided by third parties — for example, our contact form is delivered by a third-party platform. You acknowledge and accept that we have no control over these resources and are not responsible for their content or availability. Conditions applying to third-party resources, including any rights granted in their content, are governed by those third parties’ own terms and conditions or by applicable law.
Your privacy is important to us. Please read our Privacy Policy for information on how we collect, use, and disclose personal information, and how you can exercise your rights when you use and interact with our Offerings.
The Site and Offerings may only be used within the scope of what they are provided for, under these Terms and applicable law. By using the Site, you agree to use the Site and Offerings accordingly. You are solely responsible for ensuring your use of the Site and Offerings does not violate any laws, regulations, or third-party rights.
You may not reproduce, duplicate, copy, sell, or exploit any part of the Site or its Services without our express written permission.
We reserve the right to protect our interests by denying you access to the Site and Offerings, terminating contracts, and reporting any misconduct to the appropriate authorities if you are involved in or suspected of:
We hold and reserve all intellectual property rights in all Content. You may not use the Content in any way that is not necessary or implied for the proper use of the Services.
Specifically, but without limitation, you may not copy, download, share (beyond the limits mentioned below), modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer, assign to third parties, or create derivative works from the Content. You are responsible for any third-party violation of this clause through an account or device you own, even unknowingly.
Where explicitly stated, you may download, copy, and share some Content from the Site for personal and non-commercial use, provided you correctly implement copyright and other required attributions.
We, along with our affiliates, officers, agents, partners, suppliers, and employees (collectively, the “Team”), shall not be liable in any event, to the maximum extent permitted by applicable law, for errors, mistakes, or inaccuracies in the Offerings, including errors or omissions in any Content posted, transmitted, or made available through the Site; or for any indirect, punitive, incidental, special, consequential, or exemplary damages arising from or related to your use of, or inability to use, the Offerings, including damages for loss of profits, goodwill, use, data, or other intangible losses.
We take security seriously and take appropriate measures to safeguard our systems from bad actors. However, we cannot guarantee the security of data transmissions over the internet. Our Team shall not be liable, under any circumstance, for unauthorized access to secure servers or personal information stored therein; interruption or cessation of transmission to or from the Services; or bugs, viruses, trojan horses, or similar harmful elements transmitted through the Services.
This limitation of liability section applies to the fullest extent permitted by law in the applicable jurisdiction, whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if you have been advised of the possibility of such damage.
The Site and all Offerings are provided on an “as is” and “as available” basis. When you use our Site or Offerings, you do so at your own risk. We explicitly state that we are not making any promises or guarantees, whether expressed, implied, or required by law, including assurances about the quality of the Services, their suitability for your specific needs, or non-infringement of anyone else’s rights. Any advice or information you receive from us or through our Services does not create any warranties beyond what is explicitly stated here.
While we strive to provide accurate and reliable Content, we cannot guarantee that will always be the case. We cannot ensure that the Offerings will be free of harmful elements like viruses; by interacting with our Offerings, you are solely responsible for any damage resulting to your devices or data from those interactions. We do not guarantee that the Offerings will always meet your requirements or be available when you need them — there might be interruptions, or they might not function correctly due to factors beyond our control.
We do not endorse or guarantee any products or services advertised through our Services or any links we provide. We are not involved in any transactions between you and third-party providers, so any interactions or agreements you make with them are solely your responsibility.
The Site might not always be accessible or may not work correctly with your web browser, mobile device, or operating system. While we strive to provide a seamless experience, we cannot guarantee it in every situation, and we cannot be held responsible for any perceived or actual damages that result from issues related to the content, operation, or use of our Offerings.
By using and accessing the Site, you agree to defend, indemnify, and hold us, our affiliates, officers, agents, partners, suppliers, and employees harmless from any claims, damages, losses, liabilities, costs, or expenses, including legal fees, arising from:
The laws of the State of Colorado and the Federal Arbitration Act will govern all disputes arising out of or relating to the Services and the Agreement, regardless of conflict-of-laws rules.
You and Virtual Loyalty agree that, except as provided below, any dispute, claim, or controversy arising out of or relating in any way to the Services or the Terms (a “Claim”) will be determined by binding arbitration or small claims court, instead of in courts of general jurisdiction. Either you or Virtual Loyalty may seek to have a Claim resolved in small claims court in the State of Colorado if all the requirements of the small claims court are satisfied.
Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. You agree that the U.S. Federal Arbitration Act governs the interpretation and enforcement of this arbitration provision, and that you are waiving the right to a trial by jury or to participate in a class action. This arbitration provision shall survive termination of the Agreement and/or the termination of the Offerings.
If you elect to seek arbitration, you must first send Virtual Loyalty a written notice of your Claim (a “Notice of Claim”) using the contact information listed on our Website. A Notice of Claim must (a) describe the nature and basis of the claim or dispute and (b) set forth the specific amount of damages or other relief sought.
You and Virtual Loyalty agree that good-faith informal efforts to resolve disputes often can result in a prompt, low-cost, and mutually beneficial outcome. Therefore, after a Notice of Claim is sent but before either party commences arbitration or files a claim in small claims court, we agree to personally meet, via telephone or videoconference, in a good-faith effort to confer with each other and try to resolve informally any Claim covered by the Agreement. If an agreement cannot be reached to resolve the Claim within sixty (60) days after the Notice of Claim is received, you or Virtual Loyalty may commence an arbitration proceeding by filing a Demand for Arbitration or, alternatively, by filing a Claim in small claims court.
Invalidity or unenforceability of any provision under applicable law will not affect the validity of other provisions, which will remain in full force and effect. Any invalid or unenforceable provision will be interpreted to the extent reasonably required to render it valid, enforceable, and consistent with its original intent. This document constitutes the entire agreement between you and us and supersedes all other communications.
If we don’t immediately take action on a violation of these Terms, we are not giving up any rights under the Terms, and we reserve the right to take action at any point.
The Agreement will continue in effect until it is terminated by either you or Virtual Loyalty. Upon termination, the provisions of this document that by their context are intended to survive termination or expiration will survive, including but not limited to: Proprietary Rights, Limitations of Liability, No Warranties, Indemnification, Dispute Resolution, Choice of Law, Severability, and No Waiver.