Last updated July 30, 2026
This Privacy Policy (the “Policy”) describes how we collect and process personal data at virtual-loyalty.com (the “Website”), owned and operated by Virtual Loyalty (“Virtual Loyalty,” “we,” or “us”).
At Virtual Loyalty, we believe your privacy is important, and we take precautions to safeguard your data.
This Policy applies to your engagement and interactions with Virtual Loyalty through our Website, social media, email accounts, and any other platform we make available to interact with us (collectively, our “Properties”), and to any benefits, resources, content, and features made available through our Properties (collectively, the “Offerings”), from any device.
Please note that by accessing or using any of our Properties and Offerings — for example, by submitting our contact form — you agree to us processing your data according to this Policy.
We may collect the following categories of data:
We collect and store the following contact data when you reach out through the contact form on the Website:
Our contact form is delivered and processed by a third-party customer relationship management platform that receives this information on our behalf. Contact data collected via the form is used to respond to your inquiries and to sustain follow-up communications if and as necessary.
We may collect and store website visitor information when you access and use the Website, for measurement and marketing purposes (to better understand our audience) or to make certain features available to you. For example:
Additionally, we may collect technical information such as URL information; online identifiers such as cookies and IP addresses; information about your device such as ISP, network and device performance, browser type, and operating system; and the general location of your device.
The Website may use measurement products that allow us to make inferences about your needs and interests. Through such products, we may collect certain data and share it with our partners or vendors. Cookies, clickstream data, and similar technologies may be used in this process.
By using the Website, you consent to us processing data collected through measurement products, whether owned by us or provided by third parties. You can opt out of the processing of your data at any time — please read the “Your rights” section for more information on how to exercise your privacy rights.
We do not sell your data to third parties. We may share your data with our partners and third parties as required to provide our Offerings.
We may share contact data, technical data, and website visitor data with service providers, including the platform that processes our contact form, those we engage to help secure and protect our Properties, and those that help us measure our Properties’ performance.
We collect contact information from you when you fill out any web form on the Website, such as our contact form. We use cookies and similar technologies to collect website visitor information and technical information when you use the Website. Additionally, we collect information directly from you through communications you hold with us, such as email, phone, chat, and social media.
We retain your data only for the time required within the scope of the purpose for which it was collected.
We may retain certain data for limited purposes — for example, if we are subject to legal or contractual requirements, or for compliance with applicable laws and regulations. We might also retain limited data where relevant to protect the security of our team and infrastructure, including our Properties.
Additionally, we might retain your contact information for a limited time for marketing purposes, to offer you services, promotions, or content we consider relevant to you. You can opt out of any such communications at any time as described below.
For clarification about how we process your information, to exercise your privacy rights, or if you feel our practices violate any of your privacy rights, please contact us. Privacy laws grant you certain rights over your personal information; certain rights may only be applicable to residents of specific states.
You have the right to be informed about how we collect and process information about you. We keep you informed through information published on the Website, including this Policy. We may take additional measures to inform you of any changes to the Policy.
You have the right to access the information we process about you. To request a copy of your personal data, or to inquire about how we process your data, please get in touch with us.
You have the right to request that we delete some of your personal data — for example, data we no longer need for the purpose it was originally collected for, or data processed on the basis of consent that you have since withdrawn.
There are some cases in which we are unable to delete your personal data, including but not limited to the following:
You have the right to correct inaccuracies in the personal information we collect from you, taking into account the nature of the personal information and the purpose for which we process it.
Virtual Loyalty does not and will not discriminate against you because you exercised any privacy rights under applicable state laws.
You have the right to opt out of the processing of your data. If you wish to do so, please contact us. Alternatively, we offer the following opt-out mechanisms for specific communication channels. If you continue to receive our messages after opting out, please get in touch with us and report the issue.
In compliance with the Telephone Consumer Protection Act (TCPA), you can opt out of receiving further SMS communications by replying “STOP.”
In compliance with the CAN-SPAM Act, our marketing emails contain an unsubscribe link. You can opt out of receiving further marketing communications via email by clicking on it.
At Virtual Loyalty, we are committed to protecting your data and privacy. We have taken technical and organizational measures to safeguard your data, including access and retention practices. However, no system is completely secure.
To protect your data as you use the Website, we recommend you verify that your connection to the Website is secure (look for the padlock indicator in your browser’s address bar).
If you have any questions or concerns regarding this Policy, or wish to exercise any of your privacy rights, you can:
Virtual Loyalty will make every effort to respond to your request within forty-five (45) business days from when you contact us, or up to ninety (90) business days in the case of complex requests, as required by state privacy laws.
Unless otherwise permitted by state law, only you may make a verifiable request related to your personal information. After submitting a request, we will take steps to verify your identity in order to properly respond and confirm that the request is not fraudulent. At a minimum, we will ask that you provide your name and email address so we can match this information with the information in our systems; we may require additional information, which will be used solely to verify your identity and process your request.
Virtual Loyalty may decline to take action on specific requests as described in the “Your rights” section above. If we decline to take action on a request you have submitted, we will inform you of our reason for declining and provide instructions for how to appeal the decision. If the appeal is denied, we will also provide you with a method through which you may contact your state attorney general’s office to submit a complaint.
We may make changes to this Policy occasionally. If that happens, we will make reasonable efforts to create awareness of these changes among our users — for example, by posting a notice on the Website indicating that changes have taken place and when they are effective.